Cisco Call manager
Cisco Call Manager provides services such as session management, voice, video, messaging, mobility, and web conferencing. CSM integrates with Cisco Call Manager to provide additional telephony services, such as:
Screen pop-ups of CSM Customer Records when an incoming call is received. The telephony client launches CSM and passes matching Automatic Number Identification (ANI) from a command line so that a CSM Customer Record can be opened on the computer screen.
Click-to-dial for outgoing calls. A CSM One-Step passes the Customer phone number from a Customer Record to the telephony client. Note: CSM integrates only with Telephony Application Programming Interface (TAPI)-compliant telephony clients. (The TAPI is a Microsoft Windows API that provides Computer Telephony Integration (CTI) and enables PCs running Microsoft Windows to use telephone services.)
Cisco phones and Accessories
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Cisco Phone Series
7900, 7800 ,8800 ,6900 ,3900
And much more…
Cisco is the leader in high quality video collaboration solutions with the broadest portfolio in the industry. Their solutions are designed to meet the needs of all types of workers. Cisco supports video to and from the desktop, mobile devices, and the boardroom with easier, more transparent interactions and consistent experiences. Pro Network offers a robust inventory of Cisco Telepresence hardware and accessories. Your dedicated account manager will assist you in securing the right solution to meet your needs. Ask for a quote today and experience the Pro Network advantage.
Installations and configuration Services
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