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Third-party IT Hardware Support boosts Business


If you’re continually refreshing your IT hardware with the original equipment manufacturer (OEM) every three years or so, you’re not just spending more of your precious budget dollars than you need to, but you’re also missing out on the many benefits you can accrue with third-party IT hardware support services.

Today, because of the immeasurable technology changes continually underway, options are increasing within the dedicated maintenance and support market. Not only that, but these options have been refined and third-party IT hardware maintenance providers can now provide the support you require at a much lower cost: third-party support can be up to 60% less costly than traditional OEM extended warranties—making it much easier to maintain your critical hardware over a longer period of time. 

According to Gartner, when an organization switches to third-party maintenance, the ability to save 50% to 60% on OEM hardware contracts is typical, and for contracts with high density, it can be up to 85% savings.

Furthermore, with the rapid changes within the industry, it has become increasingly critical that you partner with a third-party IT hardware support company. The reason? For more than ten years, IT hardware has consolidated around virtual machines. While servers have become increasingly powerful, their usefulness has increased exponentially.

In other words, fewer devices run more services that are an integral part of the business. As load can easily be distributed horizontally rather than upgraded continuously, these devices are retired less frequently. IT hardware, therefore, is in production longer and carries more critical loads.

This trend towards fewer devices running mission-critical services, makes third-party IT hardware support programs indispensable to the organization.

Let’s look at the value a third-party IT hardware support company delivers to your organization.

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We promise a lifetime of great customer service and superior products and solutions that cut costs and increase value.

As a customer-focused supplier of network equipment, we take pride in delivering not just high-quality products and services, but also the IT equipment that is compatible with your other systems. We assess your business requirements, the overall needs of your operations, and then we leverage our proprietary software, partners, and certified compliance policies—all designed so that the equipment fits your requirements and your budget.

Our assessment process includes identifying what you need through internal focus groups and one-on-one meetings with you. We invite you to collaborate with us to fine-tune what is required to meet your business goals and budget. We also collect feedback to ensure our service has fully met your expectations and to establish communications with your dedicated account manager, if required.

At the end of the day, for us it’s all about our customers. Just tell us what you need and what your goals are, and we promise to do our best to fulfill all your requirements.

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