IT Hardware Maintenance

Cost-effective expert maintenance over the lifecycle of your equipment.

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Flexible Options for Extending the Life of Your Storage Systems
Eliminate the Complexity

Flexible Options for Extending the Life of Your Storage Systems

Struggling to manage your data center performance, hardware lifecycles, risk, and IT budgeting? 

Pro Network simplifies managing, tracking and supporting IT assets with a holistic view into your data center—and takes control over the lifecycle of your equipment, from purchase to disposition. 

With Pro Network’s hardware maintenance and software troubleshooting services, you can reduce costs and add flexibility within your physical data center. 

Leave the Maintenance to Us

Benefit From 40-80% Savings off Other Maintenance Plans—and More

We help you extend the life of storage systems by offering the following:

  • Variety of Service Levels to Choose From
  • Monitoring and Alerts
  • 24-Hour Help Desk Run by Certified Engineers
  • Short-Term and Flexible Contract Terms
  • Support for End of Life (EOL) Systems
  • Options for On-Site or Remote Parts (Including Replacements)
Benefit From 40-80% Savings off Other Maintenance Plans—and More
Additional Value for Your Investment
Software Troubleshooting

Additional Value for Your Investment

Keep an eye on your software—without actually keeping on eye on it.

When you partner with Pro Network, you get ongoing access to engineers who can isolate potential problems, alert you of them, and fix storage-related issues. And more than that—our experts also provide best-effort software support for basic administrative tasks.

The result: peace of mind, and time to focus on all other important aspects of your business.

How We Help You Succeed

One Expert Source, One View, One Platform

As we manage your hardware and software using our contract and asset management portal, you also get access to a personal dashboard—showing you a single-pane-of-glass view into all your maintenance contracts, and enabling you to:

  • Discover and manage devices across multiple locations
  • Submit and track service tickets to resolution
  • Manage every asset from purchase to disposition
  • Easily select whether to maintain, renew, upgrade or dispose of any asset based on EOSL status
  • View and run reports from all aggregate data
One Expert Source, One View, One Platform